Shipping policy

 

 

Shipping Policy

 


Last updated: 2026


Thank you for supporting Slam Dunks Studios.


Our products are produced using a combination of small-batch studio manufacturing and print-on-demand partners. Because of this, some orders may ship from different locations and arrive in separate packages.

 

 

 

Shipping Rates

 


We keep shipping simple.

 

  • $15 CAD flat-rate shipping on orders under $69 CAD

  • Free shipping on orders $69 CAD and over

 


Shipping costs are calculated at checkout.

 

 

 

Order Processing

 


Orders containing studio-produced products (such as card displays or desk objects) typically ship within:


2–4 business days


These items are packed and fulfilled directly by Slam Dunks Studios.

 

 

 

Print-On-Demand Items

 


Apparel and certain accessories are produced on demand through our print partners.


These items typically require:


3–7 business days for production before shipping.


Because these products are made to order, they may ship separately from studio-made items.

 

 

 

Estimated Delivery Times

 


Delivery estimates begin after your order has shipped.


 

Canada

 


2–7 business days


 

United States

 


5–10 business days


Shipping times may vary depending on carrier conditions and destination.

 

 

 

Split Shipments

 


If your order contains both studio-made products and print-on-demand products, they may arrive in separate shipments.


You will receive tracking information for each shipment as it becomes available.

 

 

 

Tracking

 


Once your order ships, you will receive an email with tracking information so you can follow your package.

 

 

 

Lost or Damaged Packages

 


If your order arrives damaged or appears to be lost in transit, please contact us at:


hello@slamdunks.io


Include your order number and a short description of the issue so we can assist you.

 

 

 

Address Accuracy

 


Please ensure your shipping address is correct before completing checkout.


Slam Dunks Studios is not responsible for packages delivered to incorrectly entered addresses.

 

 

 

Small Batch Production

 


Slam Dunks Studios produces many items in small batches or made-to-order runs.


Orders are fulfilled carefully rather than through large warehouse systems, which allows us to maintain quality and design integrity.