Shipping policy
Shipping Policy
Last updated: 2026
Thank you for supporting Slam Dunks Studios.
Our products are produced using a combination of small-batch studio manufacturing and print-on-demand partners. Because of this, some orders may ship from different locations and arrive in separate packages.
Shipping Rates
We keep shipping simple.
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$15 CAD flat-rate shipping on orders under $69 CAD
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Free shipping on orders $69 CAD and over
Shipping costs are calculated at checkout.
Order Processing
Orders containing studio-produced products (such as card displays or desk objects) typically ship within:
2–4 business days
These items are packed and fulfilled directly by Slam Dunks Studios.
Print-On-Demand Items
Apparel and certain accessories are produced on demand through our print partners.
These items typically require:
3–7 business days for production before shipping.
Because these products are made to order, they may ship separately from studio-made items.
Estimated Delivery Times
Delivery estimates begin after your order has shipped.
Canada
2–7 business days
United States
5–10 business days
Shipping times may vary depending on carrier conditions and destination.
Split Shipments
If your order contains both studio-made products and print-on-demand products, they may arrive in separate shipments.
You will receive tracking information for each shipment as it becomes available.
Tracking
Once your order ships, you will receive an email with tracking information so you can follow your package.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us at:
hello@slamdunks.io
Include your order number and a short description of the issue so we can assist you.
Address Accuracy
Please ensure your shipping address is correct before completing checkout.
Slam Dunks Studios is not responsible for packages delivered to incorrectly entered addresses.
Small Batch Production
Slam Dunks Studios produces many items in small batches or made-to-order runs.
Orders are fulfilled carefully rather than through large warehouse systems, which allows us to maintain quality and design integrity.
