Shipping policy
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Shipping Policy
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Last updated: 2026
Thank you for supporting Slam Dunks Studios.
Our products are produced using a combination of small-batch studio manufacturing and print-on-demand partners. Because of this, some orders may ship from different locations and arrive in separate packages.
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Shipping Rates
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We keep shipping simple.
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$15 CAD flat-rate shipping on orders under $69 CAD
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Free shipping on orders $69 CAD and over
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Shipping costs are calculated at checkout.
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Order Processing
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Orders containing studio-produced products (such as card displays or desk objects) typically ship within:
2โ4 business days
These items are packed and fulfilled directly by Slam Dunks Studios.
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Print-On-Demand Items
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Apparel and certain accessories are produced on demand through our print partners.
These items typically require:
3โ7 business days for production before shipping.
Because these products are made to order, they may ship separately from studio-made items.
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Estimated Delivery Times
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Delivery estimates begin after your order has shipped.
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Canada
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2โ7 business days
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United States
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5โ10 business days
Shipping times may vary depending on carrier conditions and destination.
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Split Shipments
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If your order contains both studio-made products and print-on-demand products, they may arrive in separate shipments.
You will receive tracking information for each shipment as it becomes available.
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Tracking
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Once your order ships, you will receive an email with tracking information so you can follow your package.
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Lost or Damaged Packages
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If your order arrives damaged or appears to be lost in transit, please contact us at:
hello@slamdunks.io
Include your order number and a short description of the issue so we can assist you.
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Address Accuracy
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Please ensure your shipping address is correct before completing checkout.
Slam Dunks Studios is not responsible for packages delivered to incorrectly entered addresses.
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Small Batch Production
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Slam Dunks Studios produces many items in small batches or made-to-order runs.
Orders are fulfilled carefully rather than through large warehouse systems, which allows us to maintain quality and design integrity.
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